Right of Withdrawal

Right of withdrawal for consumers from Austria

Consumer acc. KSchG have the Right, within fourteen days without indication of reasons ro revoke this contract.
The cancellation period is:

1. In the case of a Service contract or contract for the supply of water, gas or electricity, if not in a limited volume or quantity for sale be offered by district heating or digital content that is not on a physical media will be delivered fourteen days from the date of the contract.

2. In the case of a contract of sale, fourteen days from the date on which you or a person named by you third party who is not the carrier, has/has taken possession of the goods.

In the case of a contract covering several goods, the consumer under a single order has been ordered and delivered separately for fourteen days from the day you or a third Party named by you who is not the carrier, the last goods taken Possession have or has.

4. In the case of a contract for the delivery of a good in several parts or pieces fourteen days from the date on which you or a third party named by you, not the carrier is, has taken possession of the last installment or piece.

5. In the case of a contract for the regular delivery of goods over a specified period fourteen days from the day on which you or a third party named by you, not the carrier is, the first goods have taken possession or has.

To comply with the withdrawal period, it is sufficient for you to receive the communication on the exercise of the right of withdrawal.
Withdrawal right before expiry of the withdrawal period.

 

Consequences of the cancellation:

If you withdraw from this contract, we will give you all the payments we receive from you including delivery costs (except for the additional costs that may arise resulting from that, you have a different Kind of delivery than the one offered by us, most favorable standard delivery), immediately and no later than fourteen days from repay the day on which the notice of your withdrawal of this contract from us has been received.
For this repayment, we will use the same method of payment as you have used the original transaction unless expressly with you something else agreed; in no case will you be charged for this repayment calculated. In the case of salces contracts in which we have not offered, in the case of withdrawal to pick up the goods ourselves, we can refuse the repayment until we receive the goods have been returned or until you have proof that you have the goods have been returned, whichever is the earlier.

You only have to pay for any loss of value of the goods if this loss of value to one for examining the nature, characteristics and functioning of the were not necessary to deal with them.

If the costumer is an Entrepreneur, revocation is completely excluded.

If possible, please send the item completely in the original packaging back to us. Please use the return slip (please enter return reason) and put it in the package. The use of the return ticket and the original packaging is not a "must", so no requirement for the assertion of your right, simplifies and secures for us but the Settlement.